Refund policy

REFUND POLICY

Last Updated: June 2026

At Learnova, we strive to provide high-quality digital products and resources. Due to the nature of digital products, all sales are generally final once a purchase is completed and the product is delivered or made available for download.

Non-Refundable Items

The following items are not eligible for refunds:

  • PDF guides

  • Ebooks

  • Digital templates

  • Downloadable resources

  • Any other digital products delivered electronically

Exceptions

A refund may be considered in the following circumstances:

  • You were charged multiple times for the same purchase.

  • You did not receive access to the product due to a technical issue that we are unable to resolve.

  • The product delivered is substantially different from the product description.

Refund Requests

To request a refund under the exceptions listed above, please contact us within 7 days of purchase and provide:

  • Your order number

  • Proof of payment

  • A description of the issue

We will review all requests on a case-by-case basis and respond within a reasonable timeframe.

Contact

For questions regarding this Refund Policy, please get in touch with us using the contact information provided on our website.

By completing a purchase, you acknowledge and agree to this Refund Policy.